Privacy Policy

AIcourseGuru ("we", "us", or "our") respects your privacy and is committed to protecting the personal data of our customers, learners, and website visitors ("you" or "your"). This Privacy Policy explains what data we collect, how we use it, who we share it with, and your rights under data protection laws such as the General Data Protection Regulation (GDPR).

By using our website or services, you agree to this Privacy Policy. If you do not agree, you should not use AIcourseGuru.

1. Who We Are

AIcourseGuru is an online platform operated by Seturon S.A., offering AI-assisted micro-course generation. Our headquarters is located at: 1911, 9 rue de Laboratoire, Luxembourg, Luxembourg

Email: support@aicourseguru.com

We act as a Data Processor on behalf of our customers (course creators), and aData Controller for account registration and platform analytics.

2. What Data We Collect

We collect different types of personal data depending on how you interact with AIcourseGuru:

a. Account & Profile Data

• Name, email address, password
• Organization/company name
• Language and country preference

b. System & Usage Data

• IP address, browser type, device, OS
• Login timestamps
• Pages visited, session duration, features used

c. Communication Data

• Support chat content
• Emails, surveys, and feedback

We do not collect or store sensitive categories of data (such as race, religion, health, etc.).

3. How We Use Your Data

We use your personal data to:

• Create and manage your account
• Deliver our services (e.g., course generation, export)
• Track platform usage and performance
• Provide customer support and respond to inquiries
• Improve our platform and AI capabilities
• Send product-related updates or service announcements
• Comply with legal obligations (e.g., tax, data retention)

We do not use your course content or user data for training public AI models.

4. Legal Bases for Processing

We process your data under one or more of the following legal bases:

• Performance of a contract: to deliver our services
• Legitimate interest: to secure and improve our platform
• Consent: for marketing or optional features
• Legal obligation: to comply with applicable laws

5. Data Sharing and Sub-processors

We do not sell your personal data. We may share it only with trusted sub-processors necessary to operate our services:

We ensure that all sub-processors comply with GDPR and have signed Data Processing Agreements (DPAs) with us.

6. International Data Transfers

Where data is transferred outside the European Economic Area (EEA), we use appropriate safeguards such as:

• Standard Contractual Clauses (SCCs)
• Data hosting in EU-first locations when possible

7. Cookies & Tracking Technologies

We use cookies to:

• Maintain sessions
• Track usage and improve features
• Remember preferences

You can manage cookies via your browser settings. Essential cookies cannot be disabled, as they are required for core functionality.

8. Data Retention

We retain your personal data:

• As long as your account is active
• As required by law (e.g., accounting regulations)
• For 30 days after subscription termination (for export purposes)

Learner data is retained only if the customer has enabled tracking and may be deleted earlier upon request.

9. Your Rights

Under GDPR, you have the right to:

• Access your data
• Correct or update data
• Delete your account and personal data
• Object to processing
• Withdraw consent (for optional uses)
• Receive a copy of your data (data portability)

To exercise any of these rights, email us at support@aicourseguru.com.

10. Data Security

We apply strong security measures including:

• TLS 1.3 encryption
• Role-based access control
• Penetration testing (annually)
• Secure EU cloud infrastructure

Access to production systems is restricted and logged. No support staff can access your course data without explicit permission.

11. Children's Privacy

Our platform is not intended for use by children under 16 without consent from a parent or guardian. We do not knowingly collect data from minors.

12. Updates to This Policy

We may update this policy periodically. Changes will be announced via the platform or email. Continued use of the service after an update implies acceptance.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, contact us at: